IBM SPSS Software FAQs

The frequently asked questions below should help you in solving your most common inquiries. The questions below address the most commonly asked questions with regard to IBM SPSS software.


What does SPSS stand for?

The letters “SPSS” mean something different today than they did when the product was conceived. In 1968, when the company was founded, SPSS stood for Statistical Package for the Social Sciences.

Evolving from our academic roots to becoming a leading analytical solutions provider today, we simply use the name SPSS. Our solutions now are is helping our customers realise significant business value by becoming more predictive and making smarter business decisions.

What is Predictive Analytics?

Predictive analytics helps connect data to effective action by drawing reliable conclusions about current conditions and future events.

Predictive analytics, like enterprise resource planning (ERP) and customer relationship management (CRM), is both a business process and a set of related technologies. Predictive analytics leverages an organization’s business knowledge by applying sophisticated analysis techniques to enterprise data. The resulting insights can lead to actions that demonstrably change how people behave as customers, employees, patients, students, and citizens.

The predictive analytics process begins by exploring how specific business issues relate to data describing people’s characteristics, attitudes, and behavior. These numeric and free-form data sets, which originate from both internal systems and third party providers, are cleansed, transformed, and evaluated using statistical, mathematical, and other algorithmic techniques. These techniques generate models for classification, segmentation, forecasting, pattern recognition, sequence and association detection, anomaly identification, profiling, propensity scoring, rule induction, text mining, and advanced visualization.

Combining predictive analytics models with organizational business knowledge provides insight into such critical issues as customer acquisition and retention, up-selling and cross-selling, fraud detection, and outcome improvement. Through measuring uncertainty surrounding these issues, predictive analytics enables proactive risk management, refining key decision making processes through controlled, iterative testing of potential actions and their likely intended-and unintended-consequences. These findings and their corresponding business rules can then be deployed within front-line operational systems to identify new revenue opportunities, measurable cost savings, repeatable process improvements, and sustainable competitive advantages.

Predictive analytics carries strategic and tactical ramifications for organizations that recognize the inherent value locked within their existing enterprise data. Strategically, predictive analytics provides a quantitative foundation for rapidly identifying, objectively evaluating, and confidently pursuing new market opportunities. Tactically, predictive analytics identifies precisely whom to target, how to reach them, when to make contact, and what messages should be communicated.

How much does IBM SPSS cost?

The cost of IBM SPSS software depends of:

  • The number of users.
  • The type of license, i.e. concurrent or named user.

For more information on the costs of specific software please contact us directly.

How can I get a quote?

Please feel free to call us on +353 (0)1 4150234 | +44 208 757 8820,  send us an email or fill out the contact form and we will get in touch to discuss your requirements.

What is a single-user IBM SPSS Licence?

A single-user license (also known as a named-user license) allows you to install the software on a fixed number of machines. You will have a different license code for each machine.

What is a concurrent / networked IBM SPSS Licence?

A concurrent-based license allows an unlimited number of installations of the software but only a specific number of users to access the software at one time. The users may be based across multiple departments i.e. if you purchase a two user concurrent license, an unlimited number of users can install the software on their computers, but only two users will be able to access the software simultaneously.

What is the difference between Fixed Term and Perpetual Licences?

There are 2 term types of SPSS licence:

  1. Fixed Term Licences: These last for 12 months only. After 12 months the licence expires. This comes with 12 months of Technical Support.
  2. Perpetual Licence: These licences do not expire, however they only have 12 months of IT Support. Technical Support can be renewed annually.

Can I try the software before I buy it?

Trial versions of SPSS software are available from the software section of the website.

How does the license renewal work?

The annual maintenance fee includes ongoing use of the software, ad-hoc technical and statistical support and all software upgrades. The maintenance is invoiced annually on the anniversary of purchase.

For more information the Licensing and Installation FAQs section answers to the most commonly asked questions regarding licensing and installation.

What is Technical Support?

The role of Technical Support is to help customers resolve technical problems that prevent them from using the software in the manner and in the Operating Environment that it was designed and documented to operate.
Technical Support provides support on all the current IBM SPSS products and UNICOM Intelligence (formerly IBM SPSS Data Collection). Presidion also support software two release back from the current release for a period of one year from the date of the new release. The Technical Support team also provide installation documentation, licence codes or replacement media.

Do you offer IBM SPSS or Analytical Training?

With more than 20 years of highly successful training programmes, Presidion Educational Services offers you a wide range of options for learning how to optimise your use of IBM SPSS Software and achieve higher results.
Our training is delivered by experienced analytical consultants that provide you with insider knowledge on all aspects of SPSS, with topics ranging from statistical analysis and survey research to data mining and predictive analytics.
Our delivery approach is based on practical learning cases to enable you to practice what you learn throughout our courses. We cater for all levels of expertise on our Public Courses, and our Tailored Training sessions designed specifically for you, customised to meet your requirements.

Contact us

Send your query
If your query is not answered by the FAQs, send us your query and we will get in touch with you shortly.

Services & Solutions

Presidion Services and Solutions
Learn how Presidion Services and Solutions drive positive and innovative changes across our customers base.