Policy and Survey Research

Analysing information about the people you serve is essential. How else can you know if you’re meeting their needs? And how else can you track important trends, like patterns in employment and economic development, in public health, and in the use of agency services? You also want to monitor internal processes and your progress toward goals such as greater operational efficiency.

 Case Study

IDS-TILDA gains new insights with computer-aided interviewing
IDS-TILDA (The Intellectual Disability Supplement to The Irish Longitudinal Study on Ageing) develops accessible interactive surveys to understand the needs of older people with intellectual disabilities. Read more


The data collection reporting and statistical analysis that is a necessary part of these efforts can be burdensome. It becomes less burdensome when you have the right tools and support. Whatever method you use to collect and analyse data about staff or constituents-in-person interviews, phone contacts, paper-based or online forms – Presidion solutions help simplify and streamline the survey process. Because they are so flexible, these solutions also help your agency increase response rates.

 Case Study

Improving the accuracy and quality of results from citizen questionnaires
East Ayrshire Council cut out process time by 70 percent with software from the SPSS-IBM Family. Read more


Citizen attitudes that either encourage or inhibit people from using services such as transportation, housing assistance, or job training programs.Using Presidion survey solutions, your department or body can explore many facets of people’s attitudes, preferences, and behavior, including:

  • Attitudes and behaviors that affect individual, family, and community health.
  • How satisfied or dissatisfied individuals and communities are with the performance of your agency.
  • How satisfied employees are with pay, working conditions, and career options.

Presidion survey solutions integrate with analytical software, enabling you to perform efficient and sophisticated data analysis, and deliver results to decision makers in formats they can easily understand and act upon.

Presidion has decades of experience in developing data collection and research solutions. Presidion solutions are used successfully by local, state and central government organisations worldwide. They are open, scalable, reliable, and enable your organisation to increase the efficiency of your data collection and survey research efforts-as well as to optimise your information technology resources.

 Case Study

Improving the quality of the First Destination Response survey significantly
HETAC employs SPSS software and Consultancy Services to achieve higher quality results and reduce costs. Read more

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  • "As we draw towards the successful conclusion of the above project I want to express my thanks to your staff and my admiration for their skills and professionalism."

    Loman O’Byrne
    Chief Executive, South Dublin County Enterprise Board
  • "By using the software tools provided by SPSS, we have cut out process time by 70 percent.…Because the output generate by SPSS is so impressive, it makes people in authority sit up and take notice of your results."

    Jacqueline Martin
    Principal Support Officer at East Ayrshire Council
  • "Measurement is critical to give us an accurate picture of the way things are in the field and identify areas for change or improvement," stated Gatt. "Dimensions is an excellent tool that enables us to measure and immediately understand what is occurring and then take appropriate action."

    Chaim Gatt
    PhD, Director of research and statistics in the Ministry of Education's IT division
  • "The SPSS scanning process and capability to drill down into our public consultation survey data has become a bedrock on which the project can move forward. Our increased survey and analysis capability has also impressed several partners who have now fully bought into the National Reassurance Project in Oldham."

    Keith Bentley
    Chief superintendent of Operations at Oldham
  • "While previously the full investigation process might have taken weeks, we're now able to track down fraud cases within days. We typically express the added value of our department in terms of financial results. By using IBM SPSS Modeler, these results have doubled each year since 2007."

    Andor de Vries
    Fraud Analyst at Zorg en Zekerheid
  • "Now, by using SPSS expertise and their online survey capabilities, it was easier and faster to measure opinions. Dimensions is an excellent tool that enables us to collect feedback in a timely manner and also deliver huge cost savings to the organisation."

    Ian McKenna
    Head of Framework Awards at HETAC
  • "Literally hundreds of intervening variables have been identified and SPSS software has proven invaluable in determining which of these have the most impact when planning and delivering services."

    Dr. Tony Alderton
    Researcher at Kent County Council