Technical Support

New & Improved 365 / 24 / 7  Support Service!

Our new and improved support service is now part of Version 1’s experienced and dedicated support team. This includes various service advantages such as 365 / 24 / 7 access and a larger dedicated support team for you. no longer create support cases automatiocally. To log a support query please follow the instructions below:

1. Click the following link or copy and paste in your browser ( You will be redirected to the new Version 1 SPSS Support Portal.

2. Fill out the form with the details of your query.

3. A member of the support team will get in touch shortly.

For more than 20 years we have been providing a variety of resources and options for assistance to ensure that your organisation maximises the value it derives from its investment in IBM SPSS software.

We are launching our new SPSS Customer Support Services using a new and improved platform to give you, our customer, the best possible experience. This includes various service advantages such as 24 / 7 access and a larger dedicated support team for you.

To make things even easier, we have a list of SPSS Support FAQ’s that you can check before logging your query. If you don’t find your solution here, please fill out the form below with as much information as possible and a member of the team will get in touch.

Note: Students please refer to your university professor or site coordinator for any IBM SPSS queries. Only queries sent by the designated contacts in the IBM SPSS Academic agreement can be answered by our support team.

Log a Support Ticket

If you are a customer and have a technical query please log a ticket in the new portal.